We aim to deliver high-quality results in all areas of our business and focus on effective quality assurance and control to ensure we meet the expectations of our clients and other stakeholders. Our business outlines the responsibilities and requirements of employees companywide across all day-to-day project work and the systems and processes they must employ.
We develop a specific Quality Management Plan at the beginning of every project in line with relevant legislation and client requirements. This is our blueprint for ensuring quality across every aspect of a project and how it will be effectively measured and monitored. The plan also outlines all tools available to the team and any training required, from traceability to delivery. Ongoing quality control ensures all non-conformances are identified, reviewed, and rectified promptly and in line with agreed standards. This enables us to continually evaluate our performance against our standards and our client's expectations.
Our commitment to quality and continual improvement provides all our clients with the assurance that we will deliver exceptional results across all project elements. Our Quality Management System (QMS) is certified to the Canadian Institute of Steel Construction (CISC-ICCA) standard and is certified by CISC, an internationally accredited certification body.